ENSHAW Technology Solutions
Your IT, ensured.
Technology Solutions you can trust. We are committed to solving your technology challenges, allowing you to focus on what matters most.
VENDORS WE WORK WITH
About US
Strategic Technology Partner.
Microsoft Solution Specialists.
Cloud-first Approach.
We’re better known as the Problem Solvers.
Managed Services
IT Consultancy
AI Automation
Technology Solutions
The proactive IT management has greatly improved our operations. With their experienced support team, we focus on our core business without worrying about technical issues.
Lets introduce ourselves.
Frequently Asked Questions.
We maintain a high standard for customer support and professionalism. We are experts in our craft and have many years of experience in this field. We have curated a strong team of ‘A-players’. This enables our business to remain forward thinking, proactive and innovative, ensuring that we consistently deliver exceptional solutions that meet the evolving needs of our clients. Our commitment to excellence drives us to stay ahead of industry trends and provide the highest level of service, fostering long-lasting partnerships with the businesses we support. While we specialize in Microsoft solutions for SMBs in the private sector, our expertise and experience enable us to support a range of businesses, sectors and technologies ensuring that we can meet the unique needs of each client.
We serve a range of SMBs, our team has experience supporting the following sectors, including travel, recruitment, education, financial services (capital management and private equity), real estate, energy, and retail. Our commitment to understanding the specific challenges faced by SMBs in these industries enables us to deliver customized solutions that foster innovation and efficiency.
As a Microsoft specialist, we understand that many organizations may not be fully utilizing the features available within their Microsoft licenses. We understand this can be a complex area which is why we are here to help. Our goal is to help you unlock the full potential of your technology. If your business is not currently using Microsoft solutions, we can assist you in migrating to the Microsoft ecosystem, however this is not a hard requirement for us to support your business. Here are some compelling reasons to consider making the switch:
Trusted Name: Microsoft is a globally recognized leader in technology, ensuring reliability and trust.
Integrations: Microsoft solutions seamlessly integrate with a wide range of tools and applications, enhancing productivity.
Enhanced Security: Microsoft offers robust security features to protect your data and mitigate risks.
Compliance: Stay compliant with industry regulations through Microsoft’s comprehensive compliance solutions.
Scalability: Microsoft solutions grow with your business, providing flexibility as your needs evolve.
We will strive to demonstrate the benefits of switching to Microsoft. However if you choose not to make the switch for any reason, we are still committed to supporting you. Our due diligence process will help us understand your current technology stack and determine if it meets our support criteria. If it doesn’t, we will outline the necessary steps to transition to a supportable framework. With our team’s extensive experience across a variety of technologies, we are well-equipped to support your business effectively.
We aim to make onboarding a smooth and painless experience as possible. We achieve this for our clients with a simple 3 step process following our introductory call.
Due Diligence: This is a technical-led call, the objective of this meeting is to understand your technology stack and how we can best support you. We also aim understand your business processes and objectives and align to your needs.
Proposal:We deliver a proposal outlining details of the service and a meeting to assist you in understanding the proposed service and any further questions you may have. There may be projects listed in the proposal to bring your into support with us. These will be fully detailed in a Scope of Works document.
Onboarding Day: You have chosen for us to be your IT support partner that’s great, we look forward to working with you! The onboarding day consists of documentation building, credential transfer, handover with incumbent supplier, installing our support software and. If your office is based in and around the London area we would love to come to your office and make a great first impression.
We then go-live on the agreed upon support start date. This process equips both parties with the knowledge and understanding to ensure we are a great fit for each other and move forward with a strategic partnership. In terms of timelines we anticipate working together within as little as 1 month from due diligence, this enables flexibility for you rather than waiting months with other competitors. Our onboarding process is complimentary, free of charge as we believe in getting the right fit for us both. We will only charge if there are additional projects required for onboarding which will be identified at the Due Diligence stage and outlined at the proposal stage.
We operate with professional baseline standards. We have a mandatory baseline which is our requirement for support which we then build upon with project work, this is for our mutual benefit. 2FA/MFA (Multifactor Authentication) – All accounts must be configured with a second step, no password alone is stronger than MFA. We implement Conditional Access to create rules for MFA based on requirements.